Troubleshooting help desk — where to start?

Elena Petrova Elena Petrova 3 months ago Resolved

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

#api #moderation
0

Replies 5

Oldest Newest Best
Alice Chen Alice Chen

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

Noah Bennett Noah Bennett Accepted

Yes. The recommended approach is to use Access Rules on the space: set the rule type to Membership, pick the level, and set the space visibility to Private. Members at that level and above see it automatically; everyone else does not.

Sofia Romano Sofia Romano

This deserves more votes. It is a small change with an outsized impact on day-to-day use.

Priya Nair Priya Nair

Strong agree. Good defaults beat a wall of toggles every single time.

Marco Silva Marco Silva

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.