What is the recommended way to handle troubleshooting?

Sofia Romano Sofia Romano 1 month ago Resolved

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

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Elena Petrova Elena Petrova

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.

Omar Haddad Omar Haddad

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.

Jamal Reed Jamal Reed Accepted

You can pin a topic from its action menu — look for "Pin to space." A space can hold more than one pinned topic; pinned items sort above the rest while keeping their own order.

Priya Nair Priya Nair

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

Sofia Romano Sofia Romano OP

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.